Shipping & Returns

I gladly accept returns and exchanges

Contact me within: 3 days of delivery

Dispatch items back within: 7 days of delivery

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I don't accept cancellations

But please contact me if you have any problems with your order.

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The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

• Custom or personalised orders

• Perishable products (like food or flowers)

• Digital downloads

• Intimate items (for health/hygiene reasons)

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Returns and exchange details

I gladly accept returns and exchanges
Contact me within: 3 days of delivery
Ship items back within: 7 days of delivery

I don't accept cancellations
But please contact me if you have any problems with your order.

Returns and exchange details
- I try to do my best in describing and photographing my items accurately. Please read the descriptions carefully!

-All my felt clothes are customize orders, refunds are not provided because of individual measurements, color, special details, personalization.

- A cancellation might be done 24 hours of purchase.

- If you have received damaged or incorrect item, please contact me as soon as possible after receiving them and we will find some solution.

Only for ready to ship items:
-If by any reasons you are not satisfied by the item you bought from my shop, I guarantee money return with no questions asked ONLY if the following requirements have been fulfilled:
- the item is returned in its original package and condition, UNUSED;
- for Australian buyers, the item must be returned within 14 days of receiving an item;
- for US and other overseas buyers, the item must be returned within 28 days.
- If you wish to return an item, please contact me before sending it back. The shipment expenses will have to be paid by the buyer.
-Any refund will be made only after I receive the item back.


Please note: For your own protection, I strongly recommend that you return your goods to us by recorded delivery.